Vivansa

Scope of This Notice

This Privacy Statement is intended to describe Vivansa's privacy practices and provide information about the choices you have regarding the ways in which information collected by Vivansa is used and disclosed.

Please note that our co-branded websites (websites where Vivansa has presented content together with one or more of our business partners) may be governed by additional or different privacy provisions.

Our Commitment to Privacy

At Vivansa, your privacy is important to us. To better protect your privacy, we have provided this Statement explaining our information practices and the choices you can make about the way your personal information is collected, used and disclosed. To make this Statement easy to find, we have made it available on our homepage and at every location where personally-identifiable information may be requested.

Vivansa adheres to the European Union "Safe Harbor" Principles and has chosen to cooperate with the European Union Data Protection Authorities for unresolved privacy complaints.

The Information We Collect

This Privacy Statement applies to all information collected by or submitted to Vivansa, including personal information. "Personal information" is data that reasonably can be used to identify or describe an individual.

Vivansa collects personal information when:

• you create a user account to become a member of vivansa.com;
• you make online purchases;
• you register products online;
• you request support for a Vivansa product;
• you register for webcasts;
• you request information or materials (e.g., whitepapers);
• you participate in surveys and evaluations;
• you participate in promotions, contests or giveaways;
• you submit questions or comments to us.

Vivansa also collects personal information from individuals (with their consent) at conventions, trade shows and expositions.

The types of personal information collected may include (but are not limited to):

• your first and last name;
• your title and your company's name;
• your home, billing, or other physical address (including street name, name of a city or town, state/province);
• your e-mail address;
• your telephone number;
• any other identifier that permits Vivansa to make physical or online contact with you;
• any information that Vivansa collects online from you and maintains in association with your account, such as:
• your username,
• your password,
• your credit card account information.

Using Your Personal Information

Vivansa uses the personal information you provide to:

• create and maintain your accounts;
• process, fulfill, and follow-up on your orders;
• register your products;
• answer your questions;
• register you in programs (per your request);
• send you information;
• send you surveys.

We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service, and to personalize communications.

Sharing Your Personal Information

Unless you assent, Vivansa will never share the personal information you provide to us except as described below.

Vivansa may disclose your personal information to third parties under any of the following circumstances:

• As may be required to fulfill orders, to conduct billing/credit card processing, to provide service, and for e-mail housing (as a consequence of uses already described in this Privacy Statement).
• As required by law (such as responding to a valid subpoena, warrant, audit, or agency action, or to prevent fraud). For research activities, including the production of statistical reports (such aggregated information is used to describe our services to current and prospective partners and other third parties, and is not used to contact the subjects of the report).
• In the context of a business transaction, such as a merger, acquisition, consolidation, or divestiture (pursuant to a pledge of confidentiality under which the recipient agrees to use the information for no purpose other than carrying out the transaction).

Your Choices About Receiving E-Mail

Vivansa makes every effort to provide you with the ability to opt-in and opt-out of receiving communications from Vivansa and/or its partners.

Vivansa may send you e-mail about your account, about the products you have purchased, to remind you about a webcast for which you have registered or a service you have purchased, or in response to your questions. Vivansa may also send you e-mail with information and/or special offers about products and services that may be of interest to you, unless you indicate that you do not want to receive them. In addition, with your assent, our business partners may send you such information.

You may let us know whether or not you would like to receive information, special offers, and promotional materials from Vivansa or our business partners when you create an account, when you register for a service, when you provide us with your personal information, or when we send you e-mail. Please note that if you choose not to accept promotional e-mails, you may not receive special offers that may be of value to you.

Vivansa will provide you with the opportunity to opt-out of any of our direct marketing communications at any time. All promotional e-mail sent from Vivansa will contain a provision allowing you the option to decline receiving future promotional e-mail. You may unsubscribe to an e-mail communication by contacting Vivansa at either of the addresses provided below and requesting that you be unsubscribed from that specific communication:

• Email: support(at)vivansa.com
• Regular mail: Vivansa. Avenue L. Pasteur 6. B-1300 Wavre. Belgium

For your protection, Vivansa may contact you in the event that we find an issue with a product or service you have purchased that requires your immediate attention.

Cookies and Other Browser Information

Our website automatically captures IP addresses. We use IP addresses to help diagnose problems with our server, to administer our website, and to help ensure the security of your interaction with the website. Your IP address is used to help identify you and your shopping cart.

As part of offering and providing customizable and personalized services, Vivansa uses cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. All sections of vivansa.com where you are prompted to log in or that are customizable require your browser to accept cookies.

If you do not want your personal information to be stored by cookies, you can configure your browser so that it always rejects these cookies or asks you each time if you accept them or not. However, you must understand that the use of cookies may be necessary to provide certain products or services, and choosing to reject cookies will reduce the performance and functionality of the site. Your browser documentation includes precise instructions explaining how to define the acceptance of cookies.

Our Commitment to Data Security

Vivansa trains its employees on our privacy policy guidelines and makes our privacy policy available to our business partners. Our website uses Secure Socket Layer (SSL) technology, which encrypts your personal information when you send your personal information on our website. In addition, Vivansa and its business partners enter into confidentiality agreements which require that care and precautions be taken to prevent loss, misuse, or disclosure of your personal information.

Public Forums Reminder

This site often makes forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information. Exercise caution when deciding to disclose your personal information. Although we value individual ideas and encourage free expression, Vivansa reserves the right to take necessary action to preserve the forum's integrity, such as removing any posting that is vulgar or inappropriate.

Our Commitment to Children's Online Privacy

Out of special concern for children's privacy, Vivansa does not knowingly accept online personal information from children under the age of 16. Vivansa does not knowingly allow children under the age of 16 to become registered members of our sites, or buy products and services on our sites. Vivansa does not knowingly collect or solicit personal information about children under 16.

About Links to Other Sites

This site contains links to other sites. Vivansa does not control the information collection of sites that can be reached through links from vivansa.com. If you have questions about the data collection procedures of linked sites, please contact those companies directly.

How to Access, Modify or Update Your Information

Vivansa gives you the ability to access, modify or update your information at any time. You may log in and make changes to your login information (change your password), your contact information, your general preferences and your personalization settings. If necessary, you may also contact us and describe the changes you want made to the information you have previously provided.

How to Contact Us

If you have any questions about any of these practices or Vivansa's use of your personal information, please feel free to contact us by email at support(at)vivansa.com, or by mail at:

Vivansa s.p.r.l.
Legal Affairs
Avenue L. Pasteur 6
B-1300 Wavre
BELGIUM

Vivansa will work with you to resolve any concerns you may have about this Statement.

Changes to this Privacy Statement

Vivansa reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on this site. A notice will be posted on our homepage for 30 days whenever this privacy statement is changed in a material way.

This Privacy Statement was last amended on January 7, 2007.